A Commusoft alternative built for security work
Commusoft is popular with heating, plumbing and electrical firms. CRM Ground is built for security installers and shows its price up front.
Commusoft is a well established job management system in the UK, most at home with plumbing, heating, electrical and maintenance businesses. It handles quotes, jobs, invoices and engineer scheduling, with a mobile app for the field.
Security installers often find themselves bending a heating focused system to fit. CRM Ground starts from the security side: sites with access details and installed systems, annual service invites, Direct Debit service plans, maintenance reports and a support desk for faults.
CRM Ground and Commusoft compared
| CRM Ground | Commusoft | |
|---|---|---|
| Who it’s built for | UK CCTV, intruder alarm, access control and door entry installers | Plumbing, heating, electrical and maintenance businesses |
| Published price | £59 p/m including your first user, then £5 p/m per extra user | Not published; priced by quote after a demo |
| Contract | Monthly, cancel any time | Ask Commusoft for current terms |
| Setup fee | None | Ask Commusoft for current terms |
| Direct Debit service plans | GoCardless status, plans and failed collections on every customer | Ask Commusoft |
| Online booking for customers | Built in booking pages, with card payment at booking | Ask Commusoft |
| Support desk | Built in: support emails become tickets on the customer | Ask Commusoft |
| Quotes and stock control | Not yet | Yes |
| Mobile | Works in any phone browser and installs to the home screen | Dedicated engineer app |
Commusoft details are taken from its own website and were checked on 9 November 2026. Prices and features change, so check Commusoft for the latest.
Where Commusoft does more
- Quoting and estimates are well developed, with options and follow ups.
- Stock and parts tracking for businesses that carry a lot of van stock.
- Certificates and workflows for gas and heating trades.
Where CRM Ground fits better
- Your work is security systems rather than heating or plumbing.
- You want to see the price before booking a demo.
- You rely on service plans collected by Direct Debit.
- You want a support desk without paying for another tool.
The short version
If you also run a heating or plumbing side and need detailed quotes and stock control, Commusoft covers more ground. If security is your trade and recurring service income is your business, CRM Ground fits the way you already work.
Switching from Commusoft
How much does Commusoft cost?
Commusoft does not publish its prices, so you need to contact them for a quote. CRM Ground is £59 a month including your first user, then £5 a month per extra user.
Can I bring my customers across?
Yes. Import a CSV export of your customers, and duplicates are held for review before anything is created.
Does CRM Ground do quotes?
Not yet. Invoices with deposits, due dates and automatic reminders are built in, and quotes are planned.
Be first in when we open the doors
Join the waitlist and we'll let you know the moment CRM Ground is ready for your team.