Access control and door entry, looked after properly
Commercial customers with several sites, a facilities manager, an accounts team and a landlord. CRM Ground keeps them all straight.
Access control and door entry customers are rarely one person at one address. A managing agent might have a dozen blocks, each with its own contacts, fob requests and service history. Invoices go to accounts, questions come from the site manager, and the engineer needs the access details at the door.
CRM Ground is built for that shape of customer. One company record holds every site and contact, with a billing contact for invoices and pinned notes that follow every job to the right address.
Everything after the sale, for your trade
One company, many sites
Each customer holds its sites and contacts, with the systems installed at each address and the access details your engineers need.
Invoices to the right person
Mark a billing contact and invoice emails go to them, greet them by name and are marked for their attention.
Fob requests and faults as tickets
Emails to your support address become numbered tickets on the right customer, answered on the same thread.
Service visits and callouts
One diary for planned service and reactive work, with working hours for each engineer and return visits linked to the original job.
Reports a site manager will read
Branded reports with photos and a signature, sent by email or by a text link that opens without a login.
Emails from your own mailbox
Connect Google or Microsoft 365 and invoices, reports and replies go out from your own addresses.
Made for commercial work
- Deposits on larger installs, with the balance invoiced when the job is booked
- Payment terms per customer, with due dates printed on every invoice
- Automatic reminders for unpaid invoices, ending with a final reminder at 30 days
- Card payment links on invoices, paid into your own Stripe account
- Roles for owners, office staff and engineers, so each sees what they need
- A full activity log of who changed what, and every email and text sent
Includes your first user, then £5 p/m for each extra person who logs in. No setup fee and no contract.
Designed alongside a working security installer, so every screen answers a question installers actually ask.
Access control and door entry, answered
Can one customer have several sites?
Yes. A customer can hold any number of sites, each with its own contacts, access details, systems and job history.
Can invoices go to an accounts department?
Yes. Tick Billing contact on the right person and invoice emails go to them by name, with the invoice marked for their attention.
Is it suitable for door entry as well as access control?
Yes. Job types and report templates are yours to set up, so door entry, access control and any other work sit side by side.
Do you integrate with Paxton or other access control software?
No. CRM Ground runs your business: customers, jobs, reports and payments. The access control system itself stays in its own software.
Be first in when we open the doors
Join the waitlist and we'll let you know the moment CRM Ground is ready for your team.